Senior Account Manager- Melbourne

Job title: Senior Account Manager- Melbourne

Company: Online Marketing Gurus

Job description: Senior Account Manager

  • Melbourne VIC Location
  • Permanent Full-Time Position

Are you an experienced and established Digital Account Manager looking for a step up, with strong knowledge/experience across digital marketing (SEO and SEM)?Want to join Australia’s largest and fastest-growing independent agency, where your success and achievements will be recognised and rewarded?This is your chance to be part of an award-winning agency, where everything you do will impact the growth and success of the business, locally and globally.As a Senior Account Manager, you will be responsible for:

  • Lead communication for clients and provide customer service within your assigned portfolio
  • Develop and grow relationships with all client stakeholders.
  • Maintain client satisfaction via service levels and anticipating customer needs.
  • On-board new clients, present company documentation for client onboarding and reporting.
  • Manage, communicate and present project deliverables, timelines, expectations, goals and milestones to internal and external stakeholders.
  • Identify and pursue profitable growth opportunities in existing client portfolio.
  • Work with SEO & PPC teams to ensure cutting edge SEO strategies & complimenting campaigns across other search, PPC & social channels.
  • Work with our production and creative teams to ensure we provide an unbeatable experience and fantastic results to our clients.
  • Responsible for ongoing training education to stay up to date with changes and developments in the industry.
  • Champion company Values, Purpose and Vision internally and externally.


  • Requirements
  • Experience in Account Management, Client Services/Client Management in the digital marketing space
  • Agency experience preferred
  • Knowledge / Experience in SEO, PPC, Social Media Advertising and Web Builds.
  • Relationship builder who can quickly build rapport with all types of people
  • Ability to understand and overcome challenges with your clients
  • Solutions and outcomes focused
  • Excited about working in an always changing and evolving industry
  • Can effectively manage multiple projects and work with various teams in a fast paced environment
  • Attention to detail
  • Have a positive and can-do attitude.


  • The Perks
  • Birthday leave
  • Paid Parental leave
  • Volunteer leave
  • Additional annual “flex” leave
  • Global Career progression opportunities
  • Employee Career and Leadership Development and Training Programs
  • Salary packaging benefits
  • Work flexibility
  • Pet friendly and vibrant office
  • Barista style coffee
  • Social events – gourmet lunches, social drinks
  • Service recognition awards

About OMG:

  • Our #1 belief and goal is that if employees are happy and over the moon – the culture is amazing and together we can achieve incredible results!
  • Massive focus on hiring good human beings – we believe the rest can be learned and developed through our training initiatives
  • Huge focus on employee development, engagement & growth opportunities
  • Hybrid-working – enjoy the great office vibe and the benefit of working from home
  • Largest independent agency in Australia – tripled revenue year in last 3 years
  • We are in significant growth mode, looking for our future leaders as we scale globally- currently 150+ employees in Sydney and Melbourne, 50 in the Philippines, as well as USA expansion ongoing. This was 30 employees 3 years ago!
  • R&D investment, the forefront of digital marketing, innovation
  • Our values are- We ‘Share evidence, not opinion’, ‘Find solutions, not problems’, ‘Make customers love you’, ‘Own it and get it done’
  • We live Diversity, Equity & Inclusion as our people including our Leadership Team are of many cultural backgrounds and represent a positive gender mix. In fact, we have people from all walks of life and diverse backgrounds including LGBTQ, disability and socio-economic backgrounds.

OMG is an equal-opportunity employer, so by working for us, you’ll be part of an organization that supports diversity and inclusion.Salary range: AUD 75k – AUD85k ex superannuationSeobi Marketing Pty Ltd T/A Online Marketing Gurus

Expected salary: $75000 per year

Location: Melbourne, VIC

Job date: Thu, 11 Apr 2024 22:33:14 GMT

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