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Risk and Compliance Specialist


Job title: Risk and Compliance Specialist

Company: Zai

Job description: About us

Are you a rule-abiding advocate with a knack for sniffing out risk? Do you dream of outsmarting bad actors and keeping Zai at the forefront of compliance? – this Compliance Officer role is your chance to shine!

Backed by a global Bank, Standard Chartered, Zai has been a pioneer in real-time payments; having been the first non-bank to connect merchants to the NPP and an established PSP in acquiring for over a decade, Zai has been attracting large customers from mid-market to enterprise.

Now processing over $1 billion in monthly payments volume, Zai continues to grow at a record pace; due to our continued expansion, we have a new hybrid role opening in our state-of-the-art Melbourne HQ.

About the role

As a Compliance Specialist, you will become the compliance custodian for the Zai business, enabling a best-in-class compliance culture, and by doing so, you will play your part on the Zai journey as it rapidly expands its services and continues to scale at a record pace.

This is a rare opportunity to join a growing team and shape your career in one of Australia’s most exciting payment organisations.

The Compliance Specialist will report to the Head of Risk and Compliance – APAC.

Join our fun, fast-paced team of payment nerds and make waves in the Fintech Ocean.

What is expected in your new role

Lead the development of merchant risk strategies, keeping company leaders informed and prepared.

Manage the Compliance Monitoring Plan and Risk Management Programme, keeping Zai safe and sound.

Advise our teams on complex rules and policies to form a world-class compliance framework.

Help our Commercial and Product teams find the perfect partners, ensuring they meet all our requirements.

Understand and translate payment scheme rules into clear instructions, keeping Zai compliant and ahead of the curve.

Investigate suspicious activity, resolve merchant issues, and keep fraudsters at bay.

Become the trusted advisor and guide management and colleagues on compliance risks, ensuring everyone’s on the same page.

Analyse transactions and report suspicious activity, ensuring Zai upholds its AML responsibilities as an AFSL-licenced payments company

Attend workshops, and conferences, and absorb knowledge

Tackle critical escalations with regulators and law enforcement

Guide the business through new opportunities, making sure they stay compliant and manage risks like a pro.

Become the go-to expert on rules and policies, helping everyone in the Zai business navigate the complex world of payments and the rapidly evolving compliance landscape.

The ideal candidate should have

Australian Tertiary qualification in Business, Law or Risk & Compliance Management or equivalent depth of industry experience and knowledge.

Minimum 2 – 3 years experience within financial services/payments environment within Australia in a previous compliance role

A sound understanding of payment schemes (Visa, Mastercard, AMEX, Direct Entry, BPAY and NPP)

A deep understanding of regulatory requirements having worked in the financial services industry

Commercial acumen, including understanding payments, key business models and related risks.

Strong analytical and investigative skills with the ability to transform raw data and information into meaningful insights.

As an investigative thinker, you have strong attention to detail, excellent communication, writing, and analysis and are passionate about developing your soft and hard skills

Zai benefits

Competitive salary packages and benefits

A hybrid working environment (min 2 days. dependent on business needs)

Centrally located Melbourne CBD office (opposite Southern Cross)

5 Weeks of Annual leave as standard

Once off working from home allowance

12 Weeks of paid parental leave

Free Beer and Cider are available after 2 pm every day!

A company culture with an innovative, inclusive, and collaborative mindset where you will learn something new daily alongside amazing professionals.

A fun and flexible work environment.

We’re looking for someone with a sharp mind, a keen eye for detail, and a passion for keeping things safe and secure. If you’re ready to join the fight for compliance and make a real impact, apply now!

Zai is an equal-opportunity employer committed to creating a diverse environment for its workforce. All qualified applicants will receive consideration without bias to education, race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.If you require any specific assistance or a reasonable adjustment due to a disability, please let your recruiter know as part of your application, and we will be happy to provide dedicated support.

To find out more about the 10-year history of Zai visit or To find out more about the 10-year history of Zai visit and apply via the careers page

Expected salary:

Location: Melbourne, VIC

Job date: Fri, 23 Feb 2024 05:10:47 GMT

Apply for the job now!

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