TheGreeks

Member Services Representative


Job title: Member Services Representative

Company: Michael Page

Job description:

  • Hybrid role
  • Melbourne CBD Location

About Our ClientThe organisation is a not-for-profit entity, dedicated to providing exceptional support to members in the medical industry. Based in Melbourne’s CBD, the company has a broad reach across Australia and thrives on a team-focused culture.Job Description

  • Handle all incoming calls and emails, addressing member enquiries promptly and professionally.
  • Provide valuable information and guidance to members regarding our services and benefits.
  • Process member applications and manage member accounts with care and accuracy.
  • Work collaboratively with the Customer Service team to meet and exceed member satisfaction targets.
  • Support the development and implementation of member service strategies.
  • Participate in regular team meetings and training sessions.
  • Maintain up-to-date knowledge about the medical industry and our services.
  • Adhere to all company policies and procedures, including confidentiality and data protection standards.

The Successful ApplicantA successful Member Services Representative should have:

  • A strong background in customer service roles, ideally within the not-for-profit sector.
  • Data entry experience
  • Exceptional communication skills, both verbal and written.
  • A team player mindset, and the capability to work effectively in a fast-paced environment.
  • Excellent organisational skills and attention to detail.
  • A commitment to providing outstanding service to our members.

What’s on Offer

  • A competitive hourly rate of $38
  • An inclusive and supportive company culture.
  • The opportunity to make a real difference in the not-for-profit medical industry.
  • A temporary position with 2 days working from home
  • The chance to work within a dedicated and passionate Customer Service team.

This is a fantastic opportunity for a Member Services Representative looking to make their mark within a respected not-for-profit organisation. If you’re ready to take the next step in your career, we’d love to hear from you. Apply today!

Expected salary: $66554 – 79033 per year

Location: Melbourne, VIC

Job date: Tue, 04 Mar 2025 23:17:21 GMT

Apply for the job now!

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