Job title: Housing Services Officer -Ascot Vale Area
Company: State Government of Victoria
Job description: The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.We work in a variety of community-based settings, including people’s homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. .If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)Job DetailsDepartment: Department of Families, Fairness and Housing Work Type: Ongoing – full time Job Function: Community Services Classification: HSO2 Work Location: Melbourne – Western Metro Reference: VG/DFFH/COPL/379587 Closing Date: 12-Mar-2025 Salary Range: $76,817 – $93,275 Job Duration: N/A Attachments: (Word, 134KB)(PDF, 200KB)Contact: Jak Dawson
0458 361 895 or jak.g.dawson@dffh.vic.gov.auPosition DetailsTHE ROLEHousing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.
Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.
The Senior Housing Services Officer is a highly skilled housing worker who uses their expertise and knowledge to resolve complex and challenging problems associated with client needs and housing tenancies. They have a key role in coaching, mentoring and guiding other housing staff and require the capability to work proactively in managing service delivery complexity.ACCOUNTABILITIES INCLUDE1. Initiate and facilitate case conferences for clients which may include cross Department and agency collaboration.
2. Review and recommend strategies for early intervention involving clients with challenging problems, including the use of risk assessment tools and frameworks.
3. Apply understanding of interrelationships between stakeholders and/or other work units to influence improved housing outcomes and policy.Please open the position description to read more.HOW TO APPLYApplicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)Please apply to submit your interest in this position.Job details Department: Department of Families, Fairness and Housing
Job Reference: VG/DFFH/COPL/379587
Location: Melbourne – Western Metro
Work Type: Ongoing – full time
Job Function: Community Services
Classification: HSO2
Salary Range: $76,817 – $93,275
Job Duration: N/A
Date posted: 25-Feb-2025
Application Close Date: 12-Mar-2025
Attachments: (Word, 134KB)(PDF, 200KB)Contact:Jak Dawson0458 361 895 or jak.g.dawson@dffh.vic.gov.au
Expected salary: $76817 – 93275 per year
Location: Ascot Vale, VIC
Job date: Wed, 26 Feb 2025 01:03:51 GMT
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