TheGreeks

TheGreeks

Customer Service Consultant – Entry Level


Job title: Customer Service Consultant – Entry Level

Company: Randstad

Job description: Are you an customer service extraordinaire? We want you! Join a fantastic and rewarding salary packaging and novated leasing provider located in Melbourne’s CBD in a full time permanent position. Our client is passionate about supporting their people to grow and develop within the industry and holds a strong reputation for providing an exceptional customer and employee experience – our client wants to see you succeed!What in it for you:

  • Competitive entry-level salary $61,500 p.a. plus super
  • Monthly monetary incentive (this is not a sales role)
  • Full training provided across 5 weeks in the office
  • Excellent career development opportunities and strong investment in your career growth
  • Dynamic, vibrant & passionate team who celebrate the small and large wins together
  • Industry-leading employee benefits including wellbeining pay, volunteer leave and 3 extra paid days off between Christmas and New year

About the Role:As a Customer Service Consultant you will work within a friendly and supportive team-oriented environment where you will play a key role in providing a high quality first point of contact for novated leasing customers and ensure they receive the best possible care.Your responsibilities will include:

  • Assisting customers with general queries via phone while maintaining a first call resolution focus
  • Handle customer enquiries promptly and while maintaining confidentiality and discretion in the performance of all duties
  • Provide quality advice to customers regarding relevant relevant health insurance products
  • Display a strong work ethic and a genuine desire to assist others

Hours: This is a full-time permanent role working to a rotating roster 8am-8pm Mon-Fri. Hybrid working 3 days in the office, 2 days from home.Start Date: Flexible start dates are on offer.Skills and Experience:Our client is looking for someone with previous experience in a contact centre environment or customer service. If you bring experience in financial services or are a recent graduate looking to make your first step, we encourage you to apply!

  • Extremely clear and high level communication skills
  • Experience in acustomer service environment
  • Strong PC skills and ability to work on computer-based applications
  • Previous experience in a financial services setting would be highly regarded

Does this sound like the right role for you? Then apply now! Alternatively, please feel free to contact Chris Harrison – Consultant on [email protected] to discuss further.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.SkillsCall centre, call center, contact centre, inbound, outbound, customer service, representative, insurance, finance, banking, financial servicesEducationSecondary School/High School

Expected salary:

Location: Melbourne, VIC

Job date: Fri, 19 Jul 2024 03:20:49 GMT

Apply for the job now!

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