Job title: Clinical Intake & Triage – Social Worker
Company: Chandler Macleod
Job description: Our client is a large federal government agency focused on providing high quality mental health assessment and clinical counselling services. They take pride on meeting client needs through a combination of proven clinical practices and new and emerging evidence-based approaches. Reporting to the Assistant Director, you will work with a professional team who are all dedicated to making a different in the lives of their clients.About the role:
- Working in a contact centre, you will be providing high quality first point of contact customer service to individuals and their families requiring counselling and/or case management support.
- Triaging and coordinating intakes and referrals Scheduling appointments for one-on-one appointments or group counselling.
- Escalating cases complex or high-risk cases where relevant.
- Maintaining up to data and accurate records for all phone and email correspondence.
- Liaising and forming partnerships with other departments and organisations and community health and welfare agencies.
About you:
- Mandatory qualifications EITHER
- Degree Qualified + Current registration with the Australian Health Practitioners Registration Agency (AHPRA) OR
- Social Work Degree + Current membership with Australian Association of Social Workers (AASW) OR
- Masters Counselling Qualification + PACFA Registration as a Clinical Counsellor OR
- Masters Counselling Qualification + ACA at Level 3 or Level 4
- You will have Working with Children (WWC) and/or Vulnerable People Checks/Clearance ideally, or have it granted before commencing the role.
- Experience in a similar clinical role
- A passion for clinical psychology and social work to support mental health initiatives.
Benefits:
- ASAP start pending Federal Police Check
- 12 month temporary casual assignment
- Full time (9-day fortnight) on a 24/7 roster system – please note you will need to have flexibility to work evenings, overnights and weekends.
- Melbourne CBD location + hybrid working from home
- $65 per hour + super + penalty rates for working evening, overnights, weekends and public holidays
**** Please note to be eligible for this role you must hold Australian Citizenship and willing to complete a Federal Police Check ****Share this jobInterested in this job?Save JobCreate as alertSimilar JobsSCHEMA MARKUP ( This text will only show on the editor. )Part of RGF Staffing ANZ, Chandler Macleod, we get people.sOur specialtiesOur specialtiesOur officesMore from usChandler Macleod acknowledges the Traditional Owners of Country. We pay our respects to the Aboriginal and Torres Strait Islander cultures, and to elders past and present, whose land we stand upon today.
Expected salary: $65 per hour
Location: Melbourne, VIC
Job date: Sat, 01 Mar 2025 06:37:19 GMT
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