Artemis Centre Operations Manager – Immediate Start

Job title: Artemis Centre Operations Manager – Immediate Start

Company: Melbourne Girls Grammar

Job description: At Melbourne Girls Grammar, we believe that an exceptional education for life provides not only academic skills and attributes, but also emotional and physical wellbeing. Our sustained focus is therefore on making girls’ wellbeing central to the school experience.The Artemis Centre provides students at Melbourne Girls Grammar with a world-class purpose-built facility that celebrates holistic learning and provides a home for sport, fitness and wellbeing programs. The Centre boasts modern facilities including a 25m swimming pool, multi-purpose court, Fitness Hub with gym equipment, dance and yoga studio, outdoor seating amphitheatre, Learning Commons and café with indoor/outdoor meeting spaces.Visit the Artemis Centre to read more about our state-of-the-art facilities.Whilst the Artemis Centre is for the use of students during school hours, outside of these hours the Centre transforms into a community hub accessible to all. Offerings include swimming club, gymnastics and holiday programs and spaces within the facility for external hire. The Artemis Centre has established relationships with like-minded community organisations, clubs and service providers and since opening its doors in 2017 we have had elite level netball, AFLW and water polo programs use the facilities.Melbourne Girls Grammar is seeking an experienced, proactive and passionate Artemis Centre Operations Manager to support the operational and financial performance of the Centre’s facilities, whilst furthering the broader Artemis Strategy of creating welcoming, safe and inclusive sport and physical wellbeing programs. This a full-time permanent position that leads the Customer Service team and will collaborate with the Head of Sport and Coaching to provide operational guidance to the Heads of Programs, ensuring Artemis offerings are consistently delivered to a standard of excellence. The scope of this role is broad – the Operations Manager will oversee day-to-day facility and program operations, whilst also supporting senior leadership to drive a strategic vision for growth and innovation.Responsibilities include but are not limited to:

  • Leading customer service and culture – managing the day-to-day operations of the Artemis Centre’s front-of-house function including visitor and contractor management.
  • Managing memberships, enrolments, participant procedures and policies across all programs and offerings.
  • Managing the Artemis Centre’s risk assessment portfolio, and implementing risk prevention measures in conjunction with the Risk and Compliance team.
  • Participating in OHS Committee meetings as a representative of the Artemis team.
  • Providing operational guidance to Heads of Program to ensure their programs are well planned, clearly communicated and delivered to an exceptional and professional standard.
  • Supporting the oversight and strategic direction of Artemis Aquatics, Artemis Gymnastics, Artemis Holiday Programs and supplementary co-curricular sport and activity offerings.
  • Forecasting, preparing and monitoring budgets (capital and recurrent) for Artemis Programs.
  • Working closely with the Facilities Team to ensure all areas within the Artemis Centre are safe and healthy, in excellent working condition, clean and presentable.
  • Oversee the alignment of primary communication platforms for Artemis programs, ensuring the use of eVI, EDMs, social media and the Artemis website is consistent and on-brand.
  • Collaborating with a number of teams to organise and deliver internal MGGS events in the Artemis Centre.

Key Selection Criteria

  • Minimum 5 years’ relevant working experience at an Operations Manager level or similar.
  • Tertiary qualification in sports management, business management, sports science or relevant field.
  • Experience working in schools or club/ community organisations offering programs for children, teenagers and/or young adults.
  • Demonstrated experience in venue or facilities hire or management including enacting safety, risk and compliance policies and procedures. Experience working in sporting facilities is desirable.
  • Demonstrated experience leading a small to medium sized team, managing inductions, conducting staff training, providing staff performance feedback, rostering and scheduling.
  • Extensive experience using Point of Sale (POS) systems. Experience customising and/or implementing new systems is highly desirable.
  • Demonstrated experience preparing, implementing and monitoring budgets.
  • Ability to plan strategically, to monitor and evaluate sporting programs. Experience working with swimming and gymnastics programs desirable.
  • Passion for sport and coordinating activities for young people. An outstanding commitment to the development of sport and a drive to inspire children and adolescents to be active.

Employment with Melbourne Girls Grammar is subject to adherence to school policies including the , , and MGGS Statement of Commitment to Child Safety included below. You need to read these before applying.Statement of Commitment to Child Safety

  • As MGGS staff, volunteers, contractors, and any other members of our school community involved in child-connected work, we are responsible for supporting and promoting the safety of children.
  • We are committed to the safety, participation and empowerment and protecting of all children / students in our care and adhering to our
  • We are committed to providing a child-safe and child-friendly environment, where children and young people are safe and feel safe and are able to actively participate in decisions that affect their lives.
  • We have zero tolerance of child abuse and are committed to the protection of children from all forms of child abuse and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures. Our policies and procedures will provide the name and contact details of staff who have specific responsibilities in relation to child safety and who may receive reports of suspicion of child abuse. Child abuse includes sexual offences, grooming, physical violence, serious emotional or psychological harm, serious neglect and a child’s exposure to family violence.
  • We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.
  • We are committed to preventing child abuse, identifying risks early and removing and reducing these risks.
  • We have robust human resources and recruitment practices for all staff and volunteers.
  • We are committed to regularly training and educating our staff and volunteers on child abuse risks. We support and respect all children, as well as our staff and volunteers.
  • We are committed to the emotional, physical and cultural safety of all children and to providing a safe environment for their learning.
  • We are committed to promoting the cultural safety and participation of Indigenous children, young people and their families.
  • We have specific policies, procedures and training in place that support our leadership team, staff and volunteers to achieve these commitments.

Desirable CriteriaAttachmentsApplication InstructionApplicants must hold or prior to commencing employment or be willing to obtain a current and valid Victorian Working with Children’s Check. Please respond to the Key Selection Criteria as part of your application.Applications close 9.00am, Thursday 1 August 2024.Applications will be considered as they are received, so earlier applications are encouraged.Click the link below to apply, applications must include a covering letter addressed to the Principal, Dr Toni E Meath, and a resume.

Expected salary:

Location: South Yarra, VIC

Job date: Mon, 22 Jul 2024 04:22:39 GMT

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