Job title: Care for Customer Specialist
Company: ANZ
Job description: About UsAt ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Care for Customer Specialist, you will deliver a great on boarding experience to drive customer engagement. You will ensure customers activate (access and use) their recently opened commercial products, check for other cross-sell opportunities and educate customers on Small Business value adds.Role Location: 833 Collins Street, Docklands VIC 3008
Role Type: Permanent
Schedule: Full TimeWhat will you bring?To grow and be successful in the role, you will ideally bring the following:Professional phone manner/etiquetteOral and written communication skillsAdhering to structured roster/operating rhythmUnderstanding of small business & commercial marketsThorough knowledge of ANZ procedure, products and services (desired not essential)Understanding of Money In, Managing Money, Money Out and cash flow conceptsYou’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.So why join us?From the moment you join ANZ, you’ll be doing meaningful work that will shape a world where people and communities thrive.But it’s not just our customers who’ll feel your impact. you’ll feel it too. Because at ANZ, you’ll have the resources, opportunities, and support you need to take the next big step in your career.We’re a diverse bunch at ANZ in different roles, different locations, doing different things. That’s why we have a range of flexible working arrangements, so our people can ‘make work, work for them’. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.At ANZ, you’ll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That’s because we’re committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.To find out more about working at ANZ, visit . You can apply for this role by visiting ANZ Careers and searching for reference number 76163.Job Posting End Date20/09/2024 , 11.59pm, (Melbourne Australia)
Expected salary:
Location: Docklands, VIC
Job date: Fri, 13 Sep 2024 22:17:49 GMT
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